APP SOLUTION
FOR UNIONS

Put the union in your member’s pocket

Fara á Íslensku síðuna

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Latest release dates. Dec 2019 – App v2.992 , Apr 2020 – backend v1.91.

THIS IS 2WAY

The 2Way system is an app and web-based communication solution for the modern union, streamlining interaction with members and encouraging their engagement.

YOUR app – your control
2Way is yours from the start; your app with your branding and you have total control over its content. It is the complete content management system for your union and designed to make your valuable work easier.

Your main Com tool

We believe good communication is the backbone of affiliations/groups such as unions. The 2Way app is a comprehensive communication tool for unions of all sizes, however they are organized and wherever they are located.

Clear benefits

The 2Way solution not only facilitates but actually encourages two-way communication between unions and their members. More engagement leads to greater unity – a common objective for unions.

Our vision

We aim to be the go-to communications platform for unions, groups, and municipalities. We use best practices to continually develop and improve our solution, with our users needs and wishes in mind.

OUR PARTNERS

Með svona tæknilegum umbótum nýta félagsmenn sér alla þjónustu betur. Það er betri og hraðari svörun við könnunum, betra flæði upplýsinga, betri meðferð erinda frá félagsmönnum og félagar sækja sér jafnvel frekar rétt sinn eins og í tengslum við styrki sem þeim bjóðast og hefðu jafnvel ekki að öllu jafna gert. Þannig hefur beinn efnahagslegur ávinningur myndast fyrir félagsmenn
Bergdís I. Eggertsdóttir, Skrifstofu- og verkefnastjóri Flugfreyjufélags Íslands (FFI) - https://ffi.is
NZALPA is constantly looking at ways to improve communication with our members. The 2Way Smartphone App has been a significant positive tool in helping us to achieve this goal. 2Way have been very pro-active and thorough in working with us to set up and integrate the App into NZALPA’s communications systems and then launch the App to our members.
Tim Robinson - President NZALPA - https://www.nzalpa.org.nz
The benefits of adopting the 2Way solution rather than developing our own solution are that we were able to get the App to the members far more quickly than we would have been able to if we had developed it alone, it has also been a significant advantage to be able to share ideas and lessons learned for the App with a larger group of like-minded pilot associations like FIA.
Tim Pottage - BALPA Chairman of Communications and External Relations - https://www.balpa.org
Ein mesta áskorun stéttarfélaga í dag er að ná athygli félagsmanna sinna og halda þeirri einingu og samheldni sem er svo mikilvæg. Eftir að Flugfreyjufélag Íslands (FFÍ) tók í notkun FFI Appið fyrir tæpum tveimur árum hefur virkni félagsmanna stóraukist. FFÍ hefur mótað skýra stefnu í kringum appið sem nú er orðin miðja allra samskipta við félagsmenn sem hafa tekið þessari tæknilausn fagnandi.
Bergdís I. Eggertsdóttir, Skrifstofu- og verkefnastjóri Flugfreyjufélags Íslands (FFI) - https://ffi.is
The 2Way app has been extremely successful at FIA; the uptake among members is around 85% and most of the pilots use it many/several times a week. It has made the younger pilots more aware of the union and what is happening there, and valuable input is received from pilots every month for the Company Council to utilize. It is also a valuable tool to gather statistics on reported issues.
Lára Sif Christiansen - Manager, Icelandic Pilots Association (FÍA) - https://www.fia.is
Pilots associations need to work effectively and share ideas with others facing similar issues - using 2Way could make a small, but important, contribution to this. 2Way has been an excellent partner in this project and we look forward to an ongoing partnership with them.
Tim Pottage - BALPA Chairman of Communications and External Relations - https://www.balpa.org
The development of 2Way would not have been possible without our launch clients and development partners, BALPA and FIA. It was also greatly facilitated by the recognition of the Icelandic Technology Development Fund (Tækniþróunarsjóður) which provided 2Way with a three-year project grant.
Icelandic Technology Development Fund (Tækniþróunarsjóður) - www.rannis.is

Technology Development Fund

British Airline Pilots Association

Félag Íslenskra Atvinnuflugmanna (FÍA)

New Zealand Air Line Pilots’ Association

SLSY (Finnish Cabin Crew Union)

Flugfreyjufélag Íslands (FFÍ)

Flugvirkjafélag Íslands (FVFI)

FTPL (Tunisia Pilot Association)

MAKING LIFE A LITTLE EASIER

With valuable input from our partners, we have developed a complete communication system for almost every kind of group so that you can hit the ground running when you start to use the 2Way system.
It is highly customizable to accommodate your needs and those of your members. Moreover, if there is a need for a different kind of modules or a specialized function, we can develop that in collaboration with you.

News and relevant issues
at a glance

Variety of modules

Every module and its functions are controlled through the web-based management system, accessible from any browser.

Activity Feed

The newest issues appear in the Activity feed – the app’s landing page.

Customizable module package

Since the app is a white label solution, clients can choose which modules to include in their app, or even have a special one developed.

REPORTING

Convenient reporting

When something happens and needs to be reported, it’s essential to be able to do so quickly and easily. Users can select issues from a customizable drop-down menu, attach media and specify issues with notes.

Whenever and wherever

No internet connection is needed to write a report. The report is saved and sent automatically once online.

Secure Reporting

Reports are uploaded through secure channels to be analyzed, assessed or forwarded by the union admin or moderators. All reports are logged and analyzed for statistical purposes.

REPORT FEEDBACK

Nothing is lost or forgotten

When the administrator has reviewed the reported issue, the sender promptly receives appropriate feedback.

Two-way communication

The administrator can request more details on the reported issue from the sender if needed.

Status updates

All submitted reports have a status field indicating their progress in the union‘s handling process. These status replies are fully customizable.

NEWS, NEWSLETTERS OR OTHER INFORMATION

Easy publishing – Press no stress

News and updates are an important part of union communication. That’s why we’ve included an easy-to-use publishing editor within the 2Way solution, where you can publish the news you want, to the audience you want.

Easier and less costly

When publishing is as easy as it is with 2Way, publishing frequency can be increased at no extra cost.

News Updates

The most current news appears in the activity feed for quick access.

Searchable content

All content on this section can be searched to pinpoint an article of interest.

UNION REPRESENTATIVES

The who behind the name

This module provides information on all relevant contact persons within a union, their position and their role.

Direct contact

The user can contact their representative directly through the app

JOURNALS, MINUTES, ARTICLES

Meeting journals in one place

The various committees and counsels within the union can easily publish meeting journals in the app, ready for members to read whether they are on- or offline.

Builds unity

More easily accessible meeting journals make more users want to view them. This keeps them up to date and increases their awareness, thereby strengthening unity.

Targeted audience

Each note or journal can easily be directed to select audiences through the web-based backend.

SURVEYS

Perception is a reality. Hence, gathering feedback from your members with surveys is important to know how the winds blow within organizations, and what is important to your members. Surveys uncover the answers you need, and with the 2Way app, you get those answers in the time it fits you.

Evokes discussion

Surveys not only serve to provide answers but offers the possibility of raising discussion within your groups and increases union engagement.

Ease of Use

When the questions have been designed and formed, the rest of the job is an easy task within the back-end. Your survey will be collecting answers immediately after your publish.

Listen and learn

With relevant feedback from your union’s members, the strategy can be validated or reformed as appropriate.

Upload PDF accessable to members

All pdf’s for members can be made available to members within the app. Being it union agreements, guidelines or other informative material

Available offline

Members choose if to download the documents to their devices or access it online only, thereby saving space on their device.

OTHER MODULES

Each module can be controlled by the union: whether or not it is included, and even how it is presented. If you have additional requirements, a specially developed module might be the way to go.

Emergency response

When emergencies occur, access to information is vital. Within this module, emergency phone numbers are listed and messages are sent containing predefined, but customizable, information. Standardized text for media statements, and event checklists, can also be found within the module.

Events

All events scheduled by the union are displayed in chronological order. This keeps members on top of what’s happening in the union.

Member directory

Basic information about union members can be provided, including email address, aircraft type, and union role. Listings in this section are airline group specific and fully customizable.

Profile

Users can update their profiles within the app, and those changes can sync with your current member database.

Destinations

Information on destination logistics, hotel accommodation, and other useful things, conveniently available. Members can provide constructive feedback for a hotel by a simple star and tag rating. Those ratings can be analyzed further in the system.

Document library

All pdf's can be made readily available to the members and accessed on- or offline. The pdf's are searchable within the pdf itself or globally if you're not sure where the exact content is located.

WEB-BASED BACKEND

All the app modules are controlled from a web-based system accessible where ever you are in the world. That’s where reports are received and content created and published to the app. Create News, Journals and Minutes with an easy-to-use editor, as well as surveys and events.

White label

2Way is a white label product, which means clients use their own branding within the app, further enhancing member unity.

Push notifications

Notifications can be targeted to all members, individual groups or sub-groups.

Moderators

Client’s administrator can assign multiple moderators to handle different modules and control their access to other areas of the system.

Membership management

Your current member management systems can be interlinked with the 2Way system, or you can use 2Way’s system as a stand-alone one.

Crunch data from reports

All reports submitted by members are securely stored in the backend, allowing administrators to analyze the data for statistics or presentation.

Multiple member groups

Different employer groups can be created and managed within the system so that different content targeting can be achieved. For example, a union can create a group for different employee groups that they serve.