We’re thrilled to unveil Version 4.0, a transformative update that marks a significant milestone for the 2Way platform. Packed with exciting new features and improvements, this release is designed to enhance your experience and set the stage for future innovations.

🌟 What’s New in Version 4.0?

A Fresh New Look

We’ve revamped the user interface to deliver a sleek and modern experience:

• Simplified color palette for better readability.
• Updated fonts for enhanced clarity and professionalism.
• Refined icons and layout for a streamlined, intuitive design

📚 Enhanced Customer Support: Knowledge Base Update + Ticket Support

Navigating the Admin Dashboard has never been easier! Our updated Knowledge Base is a game-changer for smooth onboarding and troubleshooting. Key highlights:

• Dedicated articles for each module, including overviews, step-by-step instructions, and screenshots.
• FAQs within most articles to address common questions.
• Search functionality via the search bar or comment icon for quick access to key terms.
• Support options: Submit tickets or email us directly for personalized assistance.

Access the new Knowledge Base anytime at help.2way.is.

🚀 Improved Functionality

Mobile App Updates:

• Login Screen: Added support contact link and new user email verification.
• Activity Feed: Streamlined ticket updates for Surveys and Reports.
• Surveys: Larger CTA buttons for improved visibility and interaction.
• News & Events: Attachments repositioned for better accessibility, with full banner image displays.
• Reports: Unified status color scheme for Draft, Unread, Intermediate, and Final reports.

Admin Dashboard Updates:

• Rich Text Editor: New formatting tools for embedding videos and audio (hello, podcasts!).
• Improved Tools Menu: Multi-select actions like archiving or deleting items.
• API Monitoring Enhancements: Better syncing reliability.
• Framework Upgrades: Built-in support for PHP 8.1, boosting speed, reliability, and scalability

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🔮 Laying the Groundwork for 2025

Version 4.0 isn’t just an upgrade—it’s a launchpad for the future. The improvements in UI, functionality, and backend systems pave the way for innovative features and faster updates.

Roadmap Highlights for 2025

Our vision for the year includes:

• AI Research: Exploring how AI can optimize workflows and deliver smarter insights.
• User-Generated Content (UGC): Features like member reactions, member-to-member chat, and forum-style threads.
• Advanced Analytics: Admin Dashboard enhancements to track member engagement and overall content reach.

Your feedback drives our priorities, so keep sharing your thoughts to shape the 2Way platform's future!

🌟 Tailored Solutions for Every Need

At 2Way, we recognize that every business is unique. That’s why we offer:

• Custom Modules: Specialized features developed specifically for your business.
• Third-Party Integration: Seamless connections to your existing systems for smooth operations.

With endless customization possibilities, 2Way empowers you to build a platform that works for you.

Discover What’s New

Dive deeper into Version 4.0 with our detailed Release Notes, including screenshots and step-by-step instructions.

Thank you for being an essential part of our journey. Together, we’re building the future of member engagement.

Warm regards,
The 2Way Team

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