Using Surveys

You can create surveys or polls and publish it to the app for its users. Set the survey notification settings. In Send Notification, select Yes, to enable survey notification settings for the users.

You can see a list of all surveys, with basic information of each survey. Click on Surveys link available in...

When a survey is distributed, you can export its details and responses to an MS Excel or a CSV document. You can select only those surveys that have minimum of one response by its participants.

You can set any survey as Active or Inactive anytime. An Inactive survey is not available in the app, and so you can use the Active and Inactive options to show or hide the survey in the app, in specific cases.

You can edit a survey, if required. Make required changes in the survey details such as for basic details, for its questions and answering options, or for its notification settings. If users have started responding to survey questions, you cannot change any question or its answering options.

After a survey goes live to its users, you can see the detailed survey response.for your reference.

You can search a survey for specific terms or words, in the list of surveys. In Search, write the term that you want to use to search a survey. The list automatically reloads to show you the search results.

For any survey where users have responded, you can delete the response. You can use this option to test a survey for its usability and other parameters, by sending a survey to a few test participants. When they respond, you can see how survey results give you insights for this test survey.

You can delete a survey, when required. Deleting a survey deletes all details for that survey, including the participants' response. If you want to delete only the response, you have an option to delete survey response. In this case, the survey is still available if you want to use it again.

For any survey listed in the backend system, you can create its copy as a duplicate survey, and make changes to it as required. It saves your time to create new surveys with similar values for survey details, its questions, and notification settings.